Privacy Policy

1. Introduction

Lamb Culture Collective ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make purchases from us.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, postal address, and payment information
• Account Information: Username, password, and profile information
• Transaction Information: Purchase history, order details, and payment records
• Communication Data: Messages, inquiries, and feedback you send to us
• Usage Data: Information about how you interact with our website and services

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and transactions
• Provide, maintain, and improve our services
• Communicate with you about your account, orders, and our services
• Send you marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analytics
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +234 8053705087
Address: Old Otta Rd, Orile Agege, Lagos, Nigeria